During this unprecedented time, we ask for your patience and understanding as we navigate this pandemic not only as your healthcare providers, but also as a small business.
We now offer TELEHEALTH services – if you have an emergency eye problem, we are able to bill your medical insurance for your virtual visit. Please do not go to the emergency room before consulting one of our doctors.
- Per CDC recommendations, we ask that you reschedule your routine/wellness eye exams for 1-2 months from now. We will be calling each patient individually to reschedule.
- If you have an emergency eye problem, DO NOT GO TO THE EMERGENCY ROOM OR EXPRESS CLINIC. We stress this during normal circumstances, and it is especially important now as hospitals become overwhelmed by this pandemic. Emergency eye problems include, but may not be limited to, the following:
- New flashes and/or floaters
- Sudden vision loss
- Red eye w/ discharge or pain
- New-onset double vision
- Foreign body in the eye
- Trauma/injury to the eye
- These emergency problems could indicate serious systemic or sight-threatening problems. Our doctors are here to serve you and we recommend that you call us, even outside of office hours, if you experience any of these symptoms. We will determine, after a thorough examination, whether or not a hospital visit is warranted.
- If you are being followed for cataracts, glaucoma, macular degeneration, or other MEDICAL eye problems, please await a call from your doctor – these visits will be evaluated on a case-by-case basis to determine the severity of the condition. These are sight-threatening conditions that allow us, as optometrists, to be considered essential healthcare providers. (Per the Penn. Optometric Association website: “The Pennsylvania Declaration of Emergency affects non-essential services. As healthcare providers, Optometry is an essential service, therefore optometric offices can remain open.”
- If you are a contact lens wearer, we will walk you through your options if you are nearing the end of your supply. We are relaxing some of our expiration dates (Contacts are FDA medical devices and have a 1-year expiration date) so we are happy to order lenses for you and have them shipped to your house. Once we order lenses, we will schedule you 3-6 months out for your wellness exam and contact lens evaluation (depending on the minimum supply we can order for your particular prescription).
- It is imperative that you attend your contact lens exam in 3-6 months to ensure that the lenses fit your eyes properly – they don’t move too much or too little, they cover your cornea adequately, and you don’t have abnormal blood vessel growth into your cornea due to low oxygen content. This can only be assessed with a high-powered microscope like those found in our office.
We will continue to keep you informed as we are updated by the government. If you have any questions or concerns, please do not hesitate to contact us at 412-221-0112. We will be happy to work with you during this trying time.